The following terms and conditions apply to all orders placed via our online shop at https://neoultimateshop.com.
1. Delivery
Shipping Destinations
We deliver worldwide. Orders are shipped via Deutsche Post or a suitable logistics partner, depending on the destination and package size.
Shipping Costs
- Germany: €4.90 flat rate
- Europe (including Switzerland and Norway): €15.00 flat rate
- Rest of the world: €35.00 flat rate
Shipping costs are clearly displayed during the checkout process before the order is completed.
Free Shipping Thresholds
- Germany: Free shipping for orders over €50.00
- Europe: Free shipping for orders over €75.00
- Rest of the world: Free shipping for orders over €150.00
The free shipping option will automatically be offered during checkout once the qualifying amount is reached. This applies to standard shipping only.
Delivery Times
Unless otherwise specified in the product description, the delivery times are as follows:
- Within Germany: 2–5 business days
- Europe and international: 2–7 business days after order confirmation or payment receipt
No deliveries are made on Sundays or public holidays. If your order contains items with different delivery times, we may ship them separately if this leads to faster delivery, unless we have agreed otherwise. You will not incur any additional shipping costs for split deliveries.
2. Download Products
Payment and Delivery Information
The following terms and conditions apply to all orders placed via our online shop at https://neoultimateshop.com.
- Delivery
Shipping Destinations
We deliver worldwide. Orders are shipped via Deutsche Post or a suitable logistics partner, depending on the destination and package size.
Shipping Costs
Germany: €4.90 flat rate
Europe (including Switzerland and Norway): €7.90 flat rate
Rest of the world: €35.00 flat rate
Shipping costs are clearly displayed during the checkout process before the order is completed.
Delivery Times
Unless otherwise specified in the product description, the delivery times are as follows:
Within Germany: 2–5 business days
Europe and international: 2–7 business days after order confirmation or payment receipt
No deliveries are made on Sundays or public holidays. If your order includes items with different delivery times, the goods will be shipped together, unless otherwise agreed. The delivery time in this case will be based on the item with the longest delivery time.
- Download Products
For digital products (e.g. downloads), no shipping costs apply. You will receive access via email within 12 hours after order confirmation or after receipt of payment if advance payment was agreed.
- Payment Options
We offer the following payment methods via our payment service provider Mollie B.V. (Netherlands):
- PayPal
- Credit Card (Visa, MasterCard, American Express)
- Apple Pay
- Klarna (Pay Later / Pay Now)
- SEPA Bank Transfer
- Other local and international payment methods depending on your country
All payments are processed securely via encrypted SSL connections. Your data will only be transmitted to the respective payment provider as necessary to process the transaction.
3. Payment Options
We offer the following payment methods via our payment service provider Mollie B.V. (Netherlands):
- PayPal
- Credit Card (Visa, MasterCard, American Express)
- Apple Pay
- Klarna (Pay Later / Pay Now)
- SEPA Bank Transfer
- Other local and international payment methods depending on your country
All payments are processed securely via encrypted SSL connections. Your data will only be transmitted to the respective payment provider as necessary to process the transaction.
